Covid-19

What does Covid-19 mean to massage therapy

Your therapist will only be able to make an appointment to see you once lock-down has been officially removed. Until that point it is against the law to practice. If you choose to see a therapist who has chosen to practice during this time you will also not be covered by insurance…

The guidelines below will no doubt reduce as time goes on – maybe some even before therapists can go back to work. Most important to remember, even with the most stringent safety standards, one can never be 100% certain – and as they say it “takes just one contact” …

So be sure before you make the appointment.

What does Covid-19 mean to your 1+1 sessions – once lock-down is relaxed.

These are guidelines for what will happen when you can eventually make a massage appointment.

There will be some changes in the process both before and during each session, to help ensure both yours and your therapists safety.

Before you leave home, please check your temperature, and consider if you are experiencing any Covid-19 symptoms. If yes, please postpone or cancel your appointment.

Covid-19 symptoms

  • a dry aggressive cough
  • temperature above 37.8
  • loss of taste or smell

If you are a first-time client, your free pre-session consultation will now take place via the phone – or Zoom if you have it – rather than face to face.

If you are an existing client there will be a short update consultation – to see how you have been since pre-lockdown – and whether you have any Covid-19 issues. Also, via phone or Zoom.

And there will be a consent form regarding your exposure to Covid-19

All consultation and consent forms can be signed and brought on the day or emailed before. Please bring you own pen if you need one.


Please also bring your own water – so we don’t have to touch glasses.

Come wearing easy to remove clothes. You will be given a container in which to put them. Please avoid wearing jewellery etc to make the process simpler.

When you arrive, you will be required to take off your shoes, wash your hands (drying them with paper towels) – and walk into the practice room without touching anything.

If there are soft furnishings in the practice room they will be covered by couch roll. Cushions etc will have been removed.

The massage table will have been thoroughly disinfected. The linens are all clean, and you will be encouraged to wear a mask.

The therapist will be in full PPE – until the requirement relaxes. The apron may be replaced with a button up top, but they will wear gloves and a visor. Being massaged in gloves is not unpleasant – you will barely feel the difference.

The massage will continue as per usual, though would recommend not chatting to avoid droplets gathering.

When the massage is over please leave all the linens and your mask on the table, put your clothes back on and exit again without touching anything. You may also wish to use the bathroom and wash your hands before you put your shoes back on.


Payment ideally should be made prior to the appointment via Direct Transfer or PayPal to avoid touching card machines or money.

There will be an approximate 30-minute gap between clients, to enable disinfection of the practice space, the table & equipment, hallways, and bathrooms etc, with enough time to dry and take effect.

The therapist will don new PPE for every client…and use fresh linens

  • COVID-19 – UPDATE

    Due to the CD19 outbreak, White Wave is currently not seeing clients, as it is against the law. When the government give the green light to resume, there will be a few changes to how sessions are carried out.

    For full info on what will happen before and during a session please click: HERE

    We will be in touch with all current clients as soon as we are able to resume sessions.

    If you have any thoughts or queries regarding either massage or healing work, do call or email. Contact details are immediately below.

    Thank you for your understanding. Stay safe…

  • Contact White Wave

    If you have an enquiry or to make an appointment:- Telephone: 020 8444 7570
    Email: therapy@white-wave.org.uk

  • Gift Vouchers for all occasions…

    For Birthdays, Anniversaries, Mothers Day, Fathers Day, Easter and Christmas – a relaxing therapeutic Massage or Energy Work gift for someone you care about, to help them unwind…

  • Special offer – 10% discount

    If you pay in advance for 4, 5 or 6 sessions you will receive a 10% discount. For more info, click HERE

  • BAPAM Practitioner Registration

    Jennie is a Registered Practitioner with BAPAM – the British Association for Performing Arts Medicine. Click HERE for further information

  • Free Initial Consultation

    All first-time clients are offered a free 30-minute consultation immediately prior to the first session.

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